Making Sure of Job Quality - 1 CEU

As a Home Performance Contractor, maintaining profitability while producing high quality work and high levels of customer satisfaction can be a difficult challenge. Too often, the work quality suffers. This session uses real-world approaches to quality control and a sound quality assurance processes. These include in-house orientation and training, test-in and test-out protocols, monitoring work flow and providing feedback. This session teaches how to ensure quality installations by using on-the-job training and field protocols. You will also learn:

1. How to improve quality assurance in your business each and every day.
2. You will gain an understanding of why Quality Management Procedures can eliminate problems on the job BEFORE they happen.
3. You will learn about how quality assurance can make the difference between profitability and a failed business.
4. And you will understand why quality management efforts and training need to be closely linked to improve your business.

Approx 50-60 Minutes

You will have 365 days to start the course. Once course is complete, access will be removed.

If you are BPI certified and qualify for BPI CEU’s for taking this course, please allow 2 weeks for the CEU’s to be posted at BPI.
If you have any questions concerning this training, please email them to:
  • Section 1
  • Quiz 1
  • Section 2
  • Quiz 2
  • Section 3
  • Quiz 3
  • Course Complete
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 3 years